Who Should I Get To Fix My PC?
If your computer is giving you problems you have three options. You can take it back to where you bought it if it’s still under warranty, you can try to fix it yourself, or you can find someone else to fix it for you.
Assuming that it isn’t a simple issue that you can repair yourself and that your machine is out of warranty, you’re left with the option of who you get to do the job. If you don’t have access to a tech savvy friend then you’ll be looking at employing a repairer. When it comes to computer repair Los Angeles and other major cities you have lots of companies to choose from, but how do you decide which to use?
You’ll often have a choice of a local repairer where you can take the computer to a shop or where a technician will come to you, or an online service that will try to fix your machine remotely. Which you choose will depend to some extent on the type of problem you have, how quickly you need it fixed and other factors.
Types of Problem
If you have a serious problem – the PC won’t start up, the screen is blank, or Windows won’t load – then an online repair service may not be able to help. In these cases where the cause is most likely down to the hardware you’ll need to find someone who can take a look at your machine and replace components or reinstall software as required.
A remote service may be able to talk you through dealing with serious issues. They’re of more help when you have a software issue or a virus. In these cases a technician will be able to take control of your PC remotely and solve the problem.
Your Internet Connection
For remote repair to work of course you will need an Internet connection. Now that most people have broadband this sort of thing is much easier. The quality of your connection is important as if you have a slow Internet link the repair is likely to take longer and may end up costing you more if you’re paying by the hour.
Remote repair usually requires you to install some software on your PC. This then lets the technician establish a secure connection to your machine so that he can take control and fix any software issues.
I Need it Now!
The big advantage of using online repair services is that they don’t keep to normal office hours. So if you have a problem at the weekend or in the evening you can get it fixed quickly with minimum fuss. Having to wait until the following day for a local repairer to open may not be very satisfactory if you have some work that you urgently need to complete.
Choosing a Supplier
Whichever type of service you end up going for there are some key things to bear in mind when selecting a specific supplier. Always look for recommendations from other customers. If people have been happy with the service then they’ll be happy to say so, whether online or in person. Take a look at independent review websites as well as the company’s own site.
You also need to consider the price. Some companies may quote you a fixed price, others may charge by the hour. You should always get an estimate beforehand so that you don’t get caught out by an unexpected bill. Some repairers won’t charge unless they can fix the problem so it’s worth shopping around to find the best deal.